1Password emails

ScottS1P

This discussion was created from comments split from: I was told today that that 1PAssword was hacked. is that true?.

LLC333

Hi, I keep receiving emails from someone who I believe is a scam posing as a 1Password employee. One ask if I would join, I've used 1Password since #4

[Screenshot redacted by 1Password Support. -ScottS]

ScottS1P

Hello @LLC333,

Thanks for reaching out to ask about this. I've reached out to our sales team to confirm if the email is legitimate or not, and will let you know as soon as I hear back from them.

In the mean time, I've removed your screenshot (and saved it internally), to help ensure that any information isn't shared in a way it shouldn't be.

Thank you,

ScottS1P

Hey again @LLC333,

I've just had a chance to speak with Emma and can confirm that the email is legitimate. Emma is one of our sales development representatives and it's safe to reply if you have any questions.

Since our community forum is a public space, I'll speak hypothetically and say that if you're 1Password account isn't new and/or isn't in a trial status, an error on our end may have resulted in you being on the list of customers to reach out too.

I hope this information helps. Be sure to let me know if you have any further questions!

LLC333

Thank you Scott, I will answer Emma. I wasn't sure & I appreciate you checking

ScottS1P

It was my pleasure to help, @LLC333