1Password on Mastodon

Not happy with lack of clarity in adding family members

Community Member
edited May 26 in Families

Too confusing. Not enough detail. Read a lot already. Doesn't match what I'm reading. Calling it a night.

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  • ag_josephineag_josephine

    Team Member

    Hi @SHH14,

    I'm sorry to hear that you found the process confusing!
    When inviting family members, you'll need to make sure you're following the steps outlined within our article through a browser using 1Password.com.

    To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

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