I'm sorry to hear that you found the process confusing!
When inviting family members, you'll need to make sure you're following the steps outlined within our article through a browser using 1Password.com.
To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
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Team Member
Hi @SHH14,
I'm sorry to hear that you found the process confusing!
When inviting family members, you'll need to make sure you're following the steps outlined within our article through a browser using 1Password.com.
To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.