Firefox extension no longer working after Firefox update

toxalot
toxalot
Community Member
in 1Password in the Browser

I just updated Firefox to version 115.0.2 and now the 1Password extension (v 2.11.0) no longer works. It doesn't prompt when cursor is in login form. If I try to open the extension, I get a new blank tab. It was working fine until Firefox updated.

1Password Version: 8
Extension Version: 2.11.0
OS Version: Windows 10
Browser: Firefox

Comments

  • steph.giles
    steph.giles

    Hey @toxalot,

    I'm sorry for the trouble you are having with 1Password in your browser. Can you check on your Firefox security settings for me?

    Do you have Firefox set to 'Never remember history' or to always use private browsing mode?

    In addition, can you let me know if the behaviour is the same if you restart your computer?

  • toxalot
    toxalot
    Community Member

    @steph.giles ~ I had just restarted the computer before Firefox update, but restarting again seems to have fixed the issue.

  • steph.giles
    steph.giles

    Thanks for the update @toxalot, let us know if there's anything else we can help with at all.

This discussion has been closed.