Issue with Chrome Version 116.0.5845.179

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NawpyKaptain
NawpyKaptain
Community Member
edited September 2023 in 1Password 3 – 7 for Mac

Hello, I just installed Chrome Version 116.0.5845.179 and when I click on the 1Password extension and click on Open 1Password it doesn't work.


_1Password Version: v7
_Extension Version: 1Password in the browser 2.14.1
_OS Version: 13.5.2
_Browser: Chrome Version 116.0.5845.179

Comments

  • Hello @NawpyKaptain! 👋

    I'm sorry to hear that 1Password isn't working properly with your browser. It sounds like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. To fix this please do the following:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit 1Password Completely. Wait until the icon disappears.
    3. Double-click on 1Password from your Mac's Application folder.
    4. Open your web browser.

    If that doesn't fix the issue then I recommend that you upgrade to 1Password 8 since 1Password 7 is no longer supported. If you already have a 1Password membership then the upgrade is available at no additional cost. If you run into the same issue after upgrading to 1Password 8 then please let me know.

    -Dave

  • NawpyKaptain
    NawpyKaptain
    Community Member
    Options

    Is working. Thank you.

  • @NawpyKaptain

    I'm happy that everything is working again. 🙂

    -Dave

This discussion has been closed.