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bspachman's avatar
bspachman
Occasional Contributor
2 years ago

Scrolling issue in macOS Safari Extension

Up-to-date 1P install (on the Production channel)...

I'm having an issue with scrolling in the 1P Safari extension. If I have more entries than the window can show, it keeps hopping up to the top.

  • Click the 1P icon in the Safari toolbar (unlock if needed)
  • Enter search text in the "Search 1Password" field--choose something that will give you more results than the height of the window can hold. In my case I type "Google", which gives me at least a dozen results.
  • Try to scroll down to the bottom of the results.

Something keeps popping the focus back to the top of the results.

I do not see the same behavior when using the Brave extension.

Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    I'm happy to hear that the update resolved the issue for you. 🙂

    -Dave

  • bspachman's avatar
    bspachman
    Occasional Contributor
    2 years ago

    Hilarious--v2.16.0 was waiting for me when I checked. Installed, re-started Safari, and the scrolling issue seems to be taken care of.

    Thanks to you and the team for having a fix in the pipeline!

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey bspachman,

    I'm sorry to hear about the trouble. We have recently fixed the scrolling issue with 1Password for Safari in a recent update.

    Can you check if there are any pending updates to 1Password for Safari?

    1. Navigate to your Applications folder and open the Mac App Store.
    2. Search for "1Password for Safari".
    3. Click 1Password for Safari.
    4. If there are any updates, click "Update".

    Once that's updated, right-click Safari on the dock and select "Quit". Open Safari and test 1Password.

    Let us know how you get on!