1password v2.16.0 opens blank page on Chrome 118 on Ubuntu Linux Mint -

moflo

1password browser extention v2.16.0 opens blank page on Chrome 118 on Linux Mint 21.2, 5.15.0-87-generic. Unfortunately, I am not able to pre-fill anything in chrome.

When I open the browser console, I see errors.

background.js:2 Failed to clear save session TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.saveManagerAction (background.js:2:2605525)
    at $me (background.js:2:2480363)
    at background.js:2:2578594
    at background.js:2:2578612
(anonymous) @ background.js:2
background.js:2 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.endShareItemSession (background.js:2:2610749)
    at $me (background.js:2:2480608)
8Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
background.js:2 Failed to clear save session TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.saveManagerAction (background.js:2:2605525)
    at $me (background.js:2:2480363)
    at T_e (background.js:2:2590438)
(anonymous) @ background.js:2
background.js:2 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.endShareItemSession (background.js:2:2610749)
    at $me (background.js:2:2480608)
background.js:2 Failed to clear save session TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.saveManagerAction (background.js:2:2605525)
    at $me (background.js:2:2480363)
    at background.js:2:2578594
    at background.js:2:2578612
(anonymous) @ background.js:2
background.js:2 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.endShareItemSession (background.js:2:2610749)
    at $me (background.js:2:2480608)
background.js:2 Failed to clear save session TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.saveManagerAction (background.js:2:2605525)
    at $me (background.js:2:2480363)
    at T_e (background.js:2:2590438)
(anonymous) @ background.js:2
background.js:2 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading '__wbindgen_malloc')
    at Module.k (background.js:2:1110337)
    at Object.sendCoreMessage (background.js:2:2609133)
    at Object.endShareItemSession (background.js:2:2610749)
    at $me (background.js:2:2480608)

At one point the opening error was Failed to clear save session Error: WASM is not loaded, unable to make core call. but I haven't been able to reproduce that.

In the app logs I see some errors as well (see attached. This post got too long)

In the 1password browser support logs I see:

INFO  2023-10-23T12:25:14.083 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:237] Starting 1Password-BrowserSupport 8.10.18 production build no. 81018040.
INFO  2023-10-23T12:25:14.100 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:44] Verifying browser "/opt/google/chrome/chrome"
INFO  2023-10-23T12:25:14.100 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:58] Browser "/opt/google/chrome/chrome" verified successfully
INFO  2023-10-23T12:25:14.100 main(ThreadId(1)) [1P:native-messaging/op-browser-support-lib/src/communication_logic.rs:127] Starting SLS communication (attempting connection to desktop app)
INFO  2023-10-23T12:25:14.101 main(ThreadId(1)) [1P:native-messaging/op-browser-support-lib/src/communication_logic.rs:192] Connected to the desktop app
INFO  2023-10-23T12:25:23.017 main(ThreadId(1)) [1P:native-messaging/op-browser-support-lib/src/communication_logic.rs:221] Reached end-of-stream for receiving messages from b5x. Ending SLS communication.
INFO  2023-10-23T12:25:23.018 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:254] Shutting down 1Password-BrowserSupport 8.10.18 production build no. 81018040.

Thanks for any help up front. I've already tried restarting 1Password app and the browser.

Please let me know if I can provide more information. I'm

---

1Password Version: 8.10.18
Extension Version: 2.16.0
OS Version: Linux Mint 21.2, 5.15.0-87-generic
Browser: Chrome 118

moflo

I was able to resolve this by uninstalling the extension, restarting, and reinstalling.

steph.giles

Hey @moflo,

I'm sorry for the disruption, thank you for sharing the steps you took to get things back on track.

Please let us know if there is anything else we can help with at all.