Issue with 1Password 6 & 7 for Mac downloaded from the App Store
We are aware of an issue where customers using legacy versions of 1Password (downloaded from the Mac App Store) may receive an error message indicating that the 1Password app is damaged.
The 1Password team is currently investigating the root cause of this issue.
From our initial investigations, some users have seen success by:
- Ensuring the Mac’s system time is set automatically in System Settings > General > Date & Time.
- Restarting your Mac.
- Removing the App Store version and installing the app from our website.
Please note, customers running 1Password 8 are not impacted by this issue. We recommend that all users upgrade to 1Password 8, the officially supported version of 1Password. If you are upgrading from a standalone license, we are currently offering 50% off your subscription for the first three years when you sign up for a 1Password account.
If you still require assistance or would like help upgrading, please contact us at support@1password.com.