Forum Discussion

fatica's avatar
fatica
New Contributor
2 years ago

Recent javascript slowness on input focus

Hi,

We have users with Windows 10/Chrome/1Password reporting a very slow browser experience when focusing a text input. Up to 3s to obtain focus into the input, which is locking the browser's main thread.

The page in question has a large number of inputs, (many hidden, nearly 2000). We maintain and control the page in question, and so we can make changes to this page, outside of reducing the number of inputs.

This is recently slow, and a new development within the last 30 days, roughly.

This focus delay does not occur when the 1password extension is disabled.

Ideally there would be a way to exclude this page or these inputs from 1password entirely.

1Password Version: 1Password for Windows 8.10.22 (81022040)
Extension Version: 2.18.2
OS Version: Windows 10 Pro 19045.3803
Browser: Chrome

browser extension

4 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    fatica

    Thank you for posting the Support ID, I see that my colleague has sent you a reply asking for some more information. Please continue the conversation over email.

    To prevent duplication of efforts, I'm closing this thread.

    -Dave

    ref: EUI-19571-689

  • fatica's avatar
    fatica
    New Contributor
    2 years ago

    [#EUI-19571-689]

    FYI, a very similar report here:

    https://1password.community/discussion/comment/701865#Comment_701865

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello fatica! 👋

    I'm sorry that you're running into performance issues with 1Password when focusing fields on your webpage. So that the team can help further, I'd like to ask for a console log from your end: https://support.1password.com/cs/extension-console-log/

    Attach the log to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • fatica's avatar
    fatica
    New Contributor
    2 years ago

    I can confirm I am seeing similar issues that arose just recently.

    The focus event is terribly slow, see chrome profile here:

    https://app.screencast.com/mxFUZL4gJjGfM

    1Password for Windows 8.10.22 (81022040)

    Extension version
    Version
    2.18.1

    OS Windows 10/64

    Browser:
    Google Chrome
    Chrome is up to date
    Version 120.0.6099.110 (Official Build) (64-bit)