Cannot complete Safari installation

USKiwiBarlow
USKiwiBarlow
Community Member
in 1Password in the Browser

When I click on the last box, "Finish Setup in Safari" it just takes me to a blank webpage. Same thing happens when I click on the extension in the toolbar, or "right" click and try to go to settings. I've enabled 1Password for Safari in Accessibility

1Password Version: 8.10.23
Extension Version: 12.6.8 (21G725)
OS Version: MacOS 12.6.8 (21G725)
Browser: Safari

Comments

  • GreyM1P
    GreyM1P

    Hey there @USKiwiBarlow

    Your footer shows you're on macOS Monterey 12.6.8, and there can sometimes be trouble getting 1Password for Safari working in macOS Monterey. Here's what to do:

    1. Open and unlock the main 1Password app.
    2. Click Help menu > Troubleshooting > Fix Missing Safari Extension.

    If you're able to use a newer version of macOS, it's recommended: Update macOS on Mac - Apple Support.

    Give that a try and let me know how you get on. I'll be here if you need further help. :)

    — Grey

This discussion has been closed.