Steps in inviting family member

LDaniel

I recently switched from a single to Family account, and have sent an invitation to a family member. She was previously on my 1P Family account, but deleted it because she wasn't using it. Can she create a new login? She has not kept any of the login details she used previously. I presume she shouldn't use my Master Password.*

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1Password Version: Mac 8.10.24
Extension Version: Not Provided
OS Version: MacOS 14.2.1
Browser: Chrome

ag_mike_d

Hello @LDaniel,

Thanks for your message. If this family member was removed and re-invited, this process will allow the user to create a new account password and will be provided with a new Secret Key:

• Add a family member
  *How to choose a good 1Password account password

Once they've accepted the invite and signed in to their new account, they can move forward with 1Password in the browser and the 1Password app:

• 1Password in the browser
• Get the 1Password apps

I hope this help, but please let us know if you have any further questions or concerns.

LDaniel

Thanks for your reply. She has got through the Secret Key stage but we're not sure if her browser / app is still confusing her new login with a previous one. Will give it a try again soon. Appreciate your note.

ag_tommy

@LDaniel

Checking in on you folks. Are you continuing to have trouble? If so, please let us know.

LDaniel

Thanks for checking - all good. She is up and running. 👍

ag_tommy

You're welcome, and great job, too