How To Autofill OTP 2FA Codes?

brettn
brettn
Community Member
edited June 28 in 1Password in the Browser

Hi everyone,

Previously 1Password was autofiling my OTP codes. I have noticed it is no longer doing this. Is there a way to turn this on? I assume it was turned off in an update?

Cheers :)

1Password Version: 8.10.35
Extension Version: 2.24.2
OS Version: Windows 11 23H2
Browser: Firefox

Comments

  • ag_tommy
    ag_tommy
    edited June 29

    @brettn

    TOTP codes should be filled. Is this trouble with a a single site or multiple? I'm going to go out on a limb here and ask if you turn off auto-submit do things improve?

    1. Open your browser.
    2. Right-click the 1Password icon in your browser's toolbar and select "Settings".
    3. In the Autofill & save section, turn off "Sign in automatically after autofill".
  • brettn
    brettn
    Community Member

    Hi. I cannot find that setting. Here is a screenshot of my settings.

  • david.m_1P
    david.m_1P

    @brettn

    Thanks for clarifying that you're not seeing the "Sign in automatically after autofill" option in the 1Password extension's settings. Can you make sure that 1Password in your browser is fully up to date and let me know if you're still unable to autofill your one-time passwords?

    Please note that the latest version should contain the auto-submit feature. If you'd prefer not to use this feature, you can toggle it off:

    1. Right-click the 1Password icon in your browser's toolbar, then select "Settings".
    2. Click Autofill & save in the side panel.
    3. Toggle off the "Sign in automatically after autofill" setting.

    If you're still unable to fill the your Login item's OTP after updating, I have a few questions:

    1. Can you clarify if you're experiencing this on all websites? If there's a specific website, can you share the URL so that I can take a closer look?
    2. Can you check that your device's clock is accurate? You can check this using the following website: https://time.is/
    3. Are you seeing multiple one-time password fields when you view the item details for the item you're attempting to fill?

    I look forward to hearing from you!

    -David