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1password website not loading in India

deserthawk99
deserthawk99
Community Member
edited July 2024 in Memberships

The website 1password.com is not loading in India. Tried to connect in both desktop and android browser but the website is not launching, always showing time out error. The 1password app is working though. Yet if I change location using VPN the website is then working. Is there any issue for India?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Firefox

Comments

  • deserthawk99
    deserthawk99
    Community Member

  • Hello @deserthawk99. Thank you for writing in. I'm sorry about the trouble you're experiencing with 1Password.

    So that I can take a closer look at the issue you are experiencing, I recommend sending an email to support+forum@1Password.com so that our support team can help you.

    With your email, please include the following:

    After emailing in, you will receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I can locate your message and ensure it has gotten to the right place.

    I look forward to assisting you further.

    -Evon

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