Just started using 1PW, Chase.com not working

BobbyGee
BobbyGee
Community Member
in 1Password in the Browser

Not a totally smooth transition get 1 PW up and going, definitely not for grandma to import and change passwords. For the life of me, cannot get Chase.com to work and had to get very creative to change password on that account with manual copy and paste new password. But Chase does not recognize 1PW integration. Saw posts from months ago with same issue, any progress?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Chrome

Comments

  • ag_tommy
    ag_tommy

    @BobbyGee

    Please try updating to 1Password in the browser 2.26.1

    We’ve fixed an issue with Shadow DOMs to improve the 1Password experience on various websites that use those elements.

    Let us know if you continue to experience trouble.

  • BobbyGee
    BobbyGee
    Community Member

    Thanks for your reply. The current Chrome extension is version 2.25.1 and I see no option to upgrade to 2.26.1 from the Chrome Web Store.

  • ag_tommy
    ag_tommy

    Remove it an reinstall should fix that. I did the same thing this morning to get the latest version as it was not showing for me either.

    • Please note the store may be staggering the update process. It is possible you'll only see the older version. Feel free to wait a day or so and hopefully the update will be available.
  • BobbyGee
    BobbyGee
    Community Member

    That worked using 1PW Beta, thanks!

  • ag_tommy
    ag_tommy

    Sweet! Enjoy.