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Safari","id":"message:102877","revisionNum":1,"repliesCount":51,"author":{"__ref":"User:user:10049"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:102877"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:102877"},"body":"
This is occurring on my iPad Air 2024 with M2 Processor after updating to 17.6.1 and 1Password for iPadOS was updated to 8.10.38 via the automatic app updates on iOS.
\n\n
I do not know which update took place first but my issue occurred after the update of of both 1Password and iPadOS in the last 2-3 days prior to todays date of 8/13/24.
\n\n
1) The problem has to do with the 1password extension icon not responding in Safari
\n\n
2) If I disable and enable 1password extension using Safari extension settings, the 1password extension will work 1 time and ONLY 1 time, failing after that.
\n\n
3) I believe this is happening too on the iPhone at 17.6.1 also but I did not extensively test as much as I did on the iPad.
\n\n
4) I initially called Apple, they signed on to my iPad, and concurred this is an issue but not necessarily an Apple issue. They could apparently tell remotely that the press on the 1password icon was occurring and was recognized.
\n\n
5) I use Raindrop.io also as an Extension in Safari, and this issue Does Not affect the Raindrop.io extension, so the problem seems to be centered around 1password.
\n\n
6) I use the 1Password Safari extension probably 30-40 times a day, so I detected this immediately.
This is occurring on my iPad Air 2024 with M2 Processor after updating to 17.6.1 and 1Password for iPadOS was updated to 8.10.38 via the automatic app updates on iOS.
\n\n
I do not know which update took place first but my issue occurred after the update of of both 1Password and iPadOS in the last 2-3 days prior to todays date of 8/13/24.
\n\n
1) The problem has to do with the 1password extension icon not responding in Safari
\n\n
2) If I disable and enable 1password extension using Safari extension settings, the 1password extension will work 1 time and ONLY 1 time, failing after that.
\n\n
3) I believe this is happening too on the iPhone at 17.6.1 also but I did not extensively test as much as I did on the iPad.
\n\n
4) I initially called Apple, they signed on to my iPad, and concurred this is an issue but not necessarily an Apple issue. They could apparently tell remotely that the press on the 1password icon was occurring and was recognized.
\n\n
5) I use Raindrop.io also as an Extension in Safari, and this issue Does Not affect the Raindrop.io extension, so the problem seems to be centered around 1password.
\n\n
6) I use the 1Password Safari extension probably 30-40 times a day, so I detected this immediately.
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Issue with iPadOS 17.6.1 and 1Password Extension on Safari","moderationData":{"__ref":"ModerationData:moderation_data:102928"},"body":"
Thank you for confirming that the issue is resolved on your end as well. 🙂
Thank you for confirming that the issue is resolved on your end as well. 🙂
\n\n
-Dave
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1P_Dave , \nThought I would comment since I opened the discussion. Everything works perfect for me as of last 1password update. Great work guys!
, \nThought I would comment since I opened the discussion. Everything works perfect for me as of last 1password update. Great work guys!
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I'm happy that everything is working for you. Thanks for confirming. 🙂
\n\n
-Dave
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I’ve not experienced the problem since applying the update. Thanks.
I’ve not experienced the problem since applying the update. Thanks.
\n\n
Dave Ings
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Hello folks,
\n\n
Thank you all for your patience. We recently released a new update to 1Password for Safari on iOS where we're fixed an issue where you’d have to turn the extension off and on again. If you haven't updated yet then follow the steps in this guide:
Thank you all for your patience. We recently released a new update to 1Password for Safari on iOS where we're fixed an issue where you’d have to turn the extension off and on again. If you haven't updated yet then follow the steps in this guide:
If you still have trouble using 1Password for Safari after updating to version 8.10.44 then please let me know.
\n\n
-Dave
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I am having the same issue and the AutoFill work around doesn’t work properly. For example I was attempting to order food using the toastab.com website from Safari on my iPad and the Autofill window did not appear and the magic “key” icon was not visible. At that time the Safari extension was also not working. I’ve had, what feels to me, to be significant number of occurrences where the extension doesn’t work in this manner and it has been happening for a while. This also holds true for the Autofill feature. Since it was “added” it seems that most of the apps where I need to use the “key” icon to get to 1PW no longer show this icon. Not sure if this is 1PW or iPadOS but it is quite frustrating.
I am having the same issue and the AutoFill work around doesn’t work properly. For example I was attempting to order food using the toastab.com website from Safari on my iPad and the Autofill window did not appear and the magic “key” icon was not visible. At that time the Safari extension was also not working. I’ve had, what feels to me, to be significant number of occurrences where the extension doesn’t work in this manner and it has been happening for a while. This also holds true for the Autofill feature. Since it was “added” it seems that most of the apps where I need to use the “key” icon to get to 1PW no longer show this icon. Not sure if this is 1PW or iPadOS but it is quite frustrating.
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I'm sorry again for the frustration to everyone affected by the issue. Our developers are hoping to release a fix as soon as testing is completed to ensure that the fix won't introduce other issues.
I'm sorry again for the frustration to everyone affected by the issue. Our developers are hoping to release a fix as soon as testing is completed to ensure that the fix won't introduce other issues.
\n\n
-Dave
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