Unlocking 1Password in Safari requires entering the password twice

Thank you, please continue working with my colleagues over email. 🙂

-Dave

1P_Dave greatly appreciated. I look forward to hearing from your colleague. Thank you.

Joelc

Thank you for posting the Support ID. One of my colleagues will send you a reply via email as soon as they've reviewed your diagnostics report. Please continue the discussion there.

-Dave

ref: CWA-77822-565

Oooops, I stand corrected.

The bot dis respond, it just took a while.

The support ticket ID is CWA-77822-565.

Very much looking forward to the fix!

1P_Dave

Good morning, I hope you had a relaxing weekend.

I note that i) the problem continues and ii) diagnostic report sent from the 1Password from Safari extension. I did not receive a response from your bot!

Thank you.

1P_Dave , I will complete my testing late today / early tomorrow and report back, including possibly send a diagnostics report.

Thank you Joelc. 🙂

-Dave

1P_Dave , I just now upgraded. I will test over the next day or two and revert. Thank you.

Joelc

Thanks for answering those questions, I still haven't been able to reproduce the issue on my Mac. If you still see the same issue with the latest update to 1Password for Safari (8.10.52) I'd like to ask you to send in a new diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/720952/#Comment_720952
• Your forum username: Joelc

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

1P_Dave, although swamped, responding will be a nice break noting the following:

• Wiping Safari's browsing history/cache made no difference.

• Yes, I do see the same issue using a new Safari profile

• Yes, I have changed the settings but in the following. The MBP I am using a loaner until my new machine arrives meaning i) I did know configuration of Safari (i.e., I do not use Migration Assistant, I prefer clean builds) and ii) I am running Safari with its default / standard settings.

Over to you!

Thank you!!