Websites requiring passwords in spite of pass keys

MJOConnell77
MJOConnell77
Community Member
edited December 3 in 1Password in the Browser

I am confused by pass keys. For one of my financial accounts, I have stored the passwords in 1Password. I have also stored a pass key there as well. When I go to the account, my face get scanned and 1Password populates both the passwords, and perhaps passes along the pass key. At least that’s what it seems like it’s doing. I use my face to unlock 1Password. Can you help me understand what’s going on? Why do I still need a password if I’m using a pass key on my financialaccount?

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Comments

  • Dave_1P
    Dave_1P

    Hello @MJOConnell77! 👋

    Thank you for reaching out. Passkeys are a modern alternative to passwords – they enable people to log in to their online accounts without having to enter a password. While websites may choose to implement passkeys in slightly different ways, you generally shouldn't be asked for a password and a passkey at the same time.

    So that I can better understand the situation can you tell me the following:

    1. Which website are you signing into?
    2. Are you signing into the website using a Mac or Windows PC? Or an iPhone or Android phone?
    3. Which browser are you using?

    I look forward to hearing from you.

    -Dave

  • MJOConnell77
    MJOConnell77
    Community Member

    Hi,

    I’m actually using an app for DCU.org. Here are screenshots for my experience.

    1) this is what I see when I open the app

    2) this is what I see after I click sign in with Face ID

    So I’m not sure that there’s a pass key involved, but if it wants me to sign in with my Face ID, why is it populating my password?

    I can’t tell if it’s 1Password populating the password or some other mechanism. I do have the password stored in 1Password.

  • MJOConnell77
    MJOConnell77
    Community Member