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tamimd67's avatar
tamimd67
Occasional Contributor
4 years ago

No qr code was provided by T-Mobile to set up 2-FA in 1password

I selected the option to set up 2-FA in my T-Mobile profile. However, no qr code was provided for setup in 1Password. It shows a way to set up Google Authenticator, but not anything else. Is 1Password 2-FA not compatible with the T-Mobile login?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=no%20qr%20code%20provided%20by%20t-mobile%20for%202-fa

5 Replies

  • kevin_li's avatar
    kevin_li
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey tamimd67 .

    Thanks for sharing the screenshots. Can you try the "Google Authenticator" on your T-Mobile ID settings page? I believe we can use 1Password in Chrome to replace the Google Authenticator during the process.

    Let me know how it goes.

  • tamimd67's avatar
    tamimd67
    Occasional Contributor
    4 years ago

    Sorry, I should have been more detailed. I was trying it in the browser. There seems to be a little less information in the app.

    I'll try to better explain what is happening...the explanation is in with the screen prints in the attached image.

    I think I followed their instructions and those of 1Password – I have been able to set up other sites successfully.

  • kevin_li's avatar
    kevin_li
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey tamimd67.

    Are you trying to set up the 2FA on T-Mobile's app on your phone?

    If possible, can you try it with a browser on your computer?

    I'm sorry that I don't have a T-Mobile number to do a comprehensive test.

  • tamimd67's avatar
    tamimd67
    Occasional Contributor
    4 years ago

    I did that, but T-Mobile did not provide a QR code.

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autofill not correctly recognizing username field on Vox Media login pages","id":"message:46951","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:46951","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:15042"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:46951"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:46951"},"body":"

Hello,

\n\n

On login pages for Vox Media sites (e.g. Vox, Polygon, The Verge, etc) they are now using a new login experience that is preventing 1Password autofill from working. It treats it as an email field rather than a username. Could someone please take a look at the pages for a possible fix?

\n\n

Here are some example login pages, although this will likely apply to all Vox Media websites (full list available at https://corp.voxmedia.com/:

\n\n\n\n

Thank you!

","body@stringLength":"620","rawBody":"

Hello,

\n\n

On login pages for Vox Media sites (e.g. Vox, Polygon, The Verge, etc) they are now using a new login experience that is preventing 1Password autofill from working. It treats it as an email field rather than a username. Could someone please take a look at the pages for a possible fix?

\n\n

Here are some example login pages, although this will likely apply to all Vox Media websites (full list available at https://corp.voxmedia.com/:

\n\n\n\n

Thank you!

\n","kudosSumWeight":1,"postTime":"2025-01-06T10:10:20.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:46951_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":24},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hello, \n\n On login pages for Vox Media sites (e.g. Vox, Polygon, The Verge, etc) they are now using a new login experience that is preventing 1Password autofill from working. It treats it as an 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1Password autofill not correctly recognizing username field on Vox Media login pages","moderationData":{"__ref":"ModerationData:moderation_data:46954"},"body":"

You're welcome!

\n\n

-Evon

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Thank you Evon! I'll keep an eye out for any updates.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"55","kudosSumWeight":0,"repliesCount":0,"postTime":"2025-01-07T09:40:48.000-08:00","lastPublishTime":"2025-01-07T09:40:48.000-08:00","metrics":{"__typename":"MessageMetrics","views":8},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:46952":{"__typename":"ModerationData","id":"moderation_data:46952","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:46952":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:76"},"id":"message:46952","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:46951/message:46952","revisionNum":1,"uid":46952,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:46951"},"conversation":{"__ref":"Conversation:conversation:46951"},"subject":"Re: 1Password autofill not correctly recognizing username field on Vox Media login pages","moderationData":{"__ref":"ModerationData:moderation_data:46952"},"body":"

sachind1231,

\n\n

Thank you for reaching out. I'm sorry about the problem you encountered with 1Password in the browser. I've done some testing on my end and have been able to recreate the same issue.

\n\n

I've filed an issue for our development team to determine whether we can improve how 1Password interprets these websites. In the meantime, I recommend using the Autofill button in the 1Password extension pop-over to fill in your details.

\n\n
    \n
  1. Navigate to the website.
    2. \n
  2. Click the 1Password icon in your browser's toolbar.
    3. \n
  3. Click the Autofill button.
    4. \n
\n\n

I hope that helps.

\n\n

-Evon

\n\n

ref: dev/core/core#34803
\nref: dev/core/core#34804
\nref: dev/core/core#34805

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