Forum Discussion

New Contributor

4 months ago

New saved passwords don't show in the app until I quit and reopen

Like I stated, I enter a new password in Edge and 1Password offers to save it, which I do. I try to find the new entry in the 1Password app, but it's not there. If I close the app and reopen it, I can now find the new entry.

1Password Version: 81058031
Extension Version: 81056028
OS Version: Windows 11
Browser: Edge

windows

1 Reply

1P_Dave
Moderator
4 months ago
Hello jguillet! 👋

I'm sorry that you're not seeing newly created items in the 1Password for Windows app. When you don't see an item in the desktop app, can you check to see if you can see it when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

Can you also check to see if simply locking and unlocking the 1Password desktop app (rather than quitting and reopening it) is enough to make the new item show up?

-Dave

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New saved passwords don't show in the app until I quit and reopen","moderationData":{"__ref":"ModerationData:moderation_data:137409"},"body":"

Hello jguillet! 👋

\n\n

I'm sorry that you're not seeing newly created items in the 1Password for Windows app. When you don't see an item in the desktop app, can you check to see if you can see it when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

\n\n

Can you also check to see if simply locking and unlocking the 1Password desktop app (rather than quitting and reopening it) is enough to make the new item show up?

\n\n

-Dave

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