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New Contributor

2 years ago

Scary notification: Microsoft was used to sign into ...

This pop-up appeared underneath my 1Password extension icon in Firefox.

Pretty terrifying -- I surely never want to have 1Password sign me into anything without me explicitly requesting and approving it.

Best I can tell, the pop-up didn't correspond to any action taken by me. I have multiple browser windows open, and I'm not sure if I saw this when it first appeared or if I "revealed" it when switching to another browser window.

I am not signed into Microsoft/Office/Outlook, and I do not believe I went through an explicit sign-in process for any other site today.

I see other some other users have reported this symptom, but the cause/resolution isn't clear to me.

Not sure how to repro but am happy to provide any information or follow any suggestions to help diagnose it.

1Password Version: 8.10.28
Extension Version: 2.21.0
OS Version: Win11 [Version 10.0.22631.3296]
Browser: Firefox 124.0.1

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Like I stated, I enter a new password in Edge and 1Password offers to save it, which I do. I try to find the new entry in the 1Password app, but it's not there. If I close the app and reopen it, I can now find the new entry.

\n\n

1Password Version: 81058031
\nExtension Version: 81056028
\nOS Version: Windows 11
\nBrowser: Edge

","body@stringLength":"395","rawBody":"

\n\n

1Password Version: 81058031
\nExtension Version: 81056028
\nOS Version: Windows 11
\nBrowser: Edge

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New saved passwords don't show in the app until I quit and reopen","moderationData":{"__ref":"ModerationData:moderation_data:137409"},"body":"

Hello jguillet! 👋

\n\n

I'm sorry that you're not seeing newly created items in the 1Password for Windows app. When you don't see an item in the desktop app, can you check to see if you can see it when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

\n\n

Can you also check to see if simply locking and unlocking the 1Password desktop app (rather than quitting and reopening it) is enough to make the new item show up?

\n\n

-Dave

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