why won't DuckDuckGo autofill?

HelenBubz

You're welcome. I'm glad to hear Quick Access was helpful. If you'd like to continue troubleshooting Universal Autofill with DuckDuckGo, please send us some information to support+forum@1Password.com. With your email, please include the following:

• A link to this thread: https://1password.community/discussion/149702/
• Your forum username: HelenBubz
• A diagnostics report from the 1Password desktop app and the 1Password extension:
• First, please recreate the issue you are experiencing.
• Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> How to send a 1Password diagnostics report
• Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

Nothing at all with DuckDuckGo, there's a couple of sites that Safari doesn't like much but I copy my password from 1PW when it is a problem, Firefox works wonderfully.

5 mins later: Cmd Shift Space works both on "unknown" sites (not in history or password list) and "known" ones in DDG!!! Thank you so much, now I can browse in a bit more privacy.

HelenBubz,

Is Universal Autofill not functioning solely with DuckDuckGo, or does it also not work with other browsers like Safari? Have you configured it in your macOS system settings? -> Use Universal Autofill in apps and browsers on your Mac

If you still cannot use Command⌘ + \, can you use Command⌘ + Shift⇧ + Space instead for Quick Access?

-Evon

Absolutely nothing happens @Evon.

Using DuckDuckGo's browser with 1PW open I type Cmd Backslash ( \ ) into the login to this site and it doesn't do anything at all. I have to copy and paste.

HelenBubz,

Thank you for your reply. Can you please share additional details about the issue you're experiencing with 1Password? What happens when you use Universal Autofill from the 1Password desktop app?

-Evon

i had to copy and paste everything into Duck to get to this page - and the whole point of having a password keeper is that cut and paste doesn't happen!

Hello HelenBubz! 👋

I'm sorry that Autofill isn't working in DuckDuckGo. DuckDuckGo doesn't support extensions so you'll need to use Universal Autofill to fill into that browser instead. Try the following:

1. Make sure that Universal Autofill is enabled: Use Universal Autofill in apps and browsers on your Mac
2. Open DuckDuckGo.
3. Navigate to the sign-in page of the website that you'd like to sign into.
4. Click into the username or password field on the page and then press Command-Backslash on your keyboard.

Does 1Password fill your login credentials into the website in question? If it doesn't then can you share the website address of the website in question?

-Dave