Dropbox sync doesn't complete

peterter
peterter
Community Member

Tried to sync several times, but the sync never completed.
What can be the reason?

Comments

  • khad
    khad
    1Password Alumni

    What version of 1Password are you using on your iOS device?

  • peterter
    peterter
    Community Member

    Version 4.2.5

  • khad
    khad
    1Password Alumni

    Please email us your diagnostics so we can better assist you: Settings > Advanced > Troubleshooting > Email Diagnostics

  • Appfel
    Appfel
    Community Member

    For me the Dropbox sync is crashing from time to time... And it's very hard to solve as it does not solve after connecting again. I need to connect 3-5 times to solve...

  • khad
    khad
    1Password Alumni

    @Appfel, please send us your diagnostics as requested so we can help. Thanks! :)

This discussion has been closed.