Migration problems (missing data) - Dropbox user across Mac and iPhone / iPad
This is going to difficult to replicate due to beta testing 1P4; migrating devices to iOS7; buying an iPhone 5S, before noticing glitches. In my case the damage was minimal (although I am left with an anomaly - more below) but some words of caution...
As a Dropbox user, when you upgrade to 1P4, it looks as if it has all worked beautifully. But, on both my Macs, the file picked up was a local file (a backup I think) with out of date data. This is new behaviour - previously the transition has been seamless, and the new app has latched onto the Dropbox database without issue.
I did not notice immediately, which caused diversion of my databases. I resolved by merging back into Dropbox the changes from the Mac that seemed best, and the damage for me has been slight.
However, I noticed item count mismatches across the four installs (iMAc, MBA, iPhone and iPad). Only by a handful, but worrying.
I ended up taking a clean install of the app on the i devices, and transferring the sync regime to iCloud.
Very bizarrely the mismatch is still there - 571 items on the iDevices, 575 on the MBA, 576 on the iMac.
I am living with it! But I am puzzled.
And a word from the wise - years of history with 1P flawlessly migrating between beta versions and live releases has left my backup strategy rather on the sloppy side. Don't do the same!
Comments
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Hi @amjbrown,
I'm sorry for missing this thread.
Congratulations on your new iPhone 5S, it's an awesome device.
As a Dropbox user, when you upgrade to 1P4, it looks as if it has all worked beautifully. But, on both my Macs, the file picked up was a local file (a backup I think) with out of date data. This is new behaviour - previously the transition has been seamless, and the new app has latched onto the Dropbox database without issue.
1Password 4 doesn't open backup files, only the .agilekeychain files via the Dropbox folder. So, it sounds like you have another data file in the Dropbox folder.
Try searching for 1Password.agilekeychain in your Dropbox folder and on your Mac, make sure there's only one copy of it.
Very bizarrely the mismatch is still there - 571 items on the iDevices, 575 on the MBA, 576 on the iMac.
There shouldn't be any mismatching via iCloud syncing. I know it's been a while since you posted this, but is this still a problem right now?
And a word from the wise - years of history with 1P flawlessly migrating between beta versions and live releases has left my backup strategy rather on the sloppy side. Don't do the same!
That's why we often leave a reminder to keep the backups going. Thanks for the extra reminder here.
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