one of my bank's login will not work [resolved, multi-page login]

dbd

Hopefully there is an easy answer to this. My bank: www.bvscu.org has a two step login. I have tried everything I can think of but end up getting locked out for too many failed logins. Can someone please look at this and advise? Thanks!

dbd

Here's what I have attempted:
1. entered my account number on the login page
2. without saving, I submitted that and cleared the question/answer to verify computer
3. started over to bypass the question/answer and
4. entered my account number on the login page
5. without saving, I submitted that and went to the password page
6. with the username prefilled, I entered password, then submitted
7. 1PW asked me to save so I did, however when I look at the record it created, my password field shows my account number and the username is not there.

Megan

Hi @dbd,

Here's our support article on How to create multi-page Logins. As I do not have an account with your bank, I am unable to do much testing here, but please let me know how these steps help!

dbd

That worked great, Megan. thank you so much!

sjk

You're most welcome, @dbd, on @Megan's behalf. :)