Master Password Not Working

Aberford
Aberford
Community Member

I installed 1Password yesterday and haven't been able to get in since, it won't accept my master password. I have tried everything I can find on previous discussions, tried uninstalling and nothing seems to work. Any ideas?

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Aberford,

    I'm so sorry to hear that you've been having difficulty getting 1Password set up. If you just started out and you haven't yet saved any Logins into 1Password, it's probably easiest to just reset 1Password. There's a guide to Starting Over here. Please let me know if you run into any snags during the process, and I'd be happy to help!

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