Unable to login to Dropbox

HansTh
HansTh
Community Member
in iOS

Hi all,

I have a problem logging into Dropbox for syncing from my IOS devices. Syncing to Dropbox from my Macs works okay. On the IOS devices I keep getting an error message "Login failed. Please make sure email and password are correct. Error (null)", although the login details are correct.

However, when I login to the Dropbox website directly with the same details on my IOS devices it works fine.

Any ideas why this doesn't work are greatly appreciated.

Thank you in advance.

Hans

Comments

  • hawkmoth
    hawkmoth
    Community Member

    Do you have the iOS Dropbox application installed? I do and haven't had any trouble, so I thought I'd mention it. No insult intended.

  • HansTh
    HansTh
    Community Member

    Yes I have. I have the app installed and running on both devices.

    1PW flatly refuses to log me in.

    It's a pain in the neck.

  • HansTh
    HansTh
    Community Member

    Just for the records: It wasn't 1PWs fault. I was using the old version. Sorry, my fault.

  • hawkmoth
    hawkmoth
    Community Member

    Glad to know you're up and running now.

This discussion has been closed.