Uninstall all old versions of 1Password [moved to email]

mdj

Hi,

I have successfully installed 1Password 4 and it works as expected.

I followed the instructions here:

Uninstall 1Password 3 browser extensions

to remove the 1Password 3 extensions.

However, I still get the message that an old version 1Password is still installed.

After a little more digging, I found this bundle:

/Library/InputManagers/1PasswdIM/1PasswdIM.bundle

which has a version 2.9.24 in the info.plist.

My question is: how do I completely remove all older versions of 1Password without losing my current 1Password 4 installation?

Thanks!

-- Mark

sjk

Hi, @mdj.

The easiest way for us to determine which leftovers from older versions of 1Password to suggest removing is to start by emailing us a Diagnostics Report; instructions are here:

Sending us your Diagnostics Report to help us help you!

Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

mdj

It's been a while, but I finally had a chance to send you the diagnostics. :D

Thanks,

-- Mark

sjk

We've got your email with the report, Mark. Thanks for sending that in, even now. :)

Someone from our team will have a look at it and follow up with you directly in email with instructions for taking care of this.

.