Adding 1Password 4 to other Macs

Guido72
Guido72
Community Member
in Mac

Purchased 1Password 4 for my iMac G5 through the Apple App Store. Just tried to install it on my wife's MacBook Pro using the same Apple ID and it asked me to confirm I wanted to purchase it for another $49.99. I thought (from previous Discussion Board entries) that I wouldn't have to pay again. What am I doing wrong?
Cheers

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @Guido72,

    I'm sorry to hear that you're having trouble getting 1Password 4 installed on your wife's computer. If you are logged in with the same AppleID as you made the original purchase, you should not have to pay for the software again. (You can confirm which AppleID was used to make the purchase by checking your receipt.) Please check the 'Purchases' tab in the App Store. Does 1Password show there?

    If 1Password isn't showing up in the Purchases section, you will need to contact Apple with your purchase information. Unfortunately, Apple doesn't give us access to their records, so we are unable to be of much help in situations like this. Please do let me know if you have any further questions or concerns.

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