Password Helper crashes

Gerald Van Kollenburg
Gerald Van Kollenburg
Community Member
in Mac

1Password 4.2 using Safari on Mavericks 10.9.2:
1Password Helper crashes several times a day while scanning through the logins. Not definitive, but it seems to occur after holding the mouse over a particular login, the pop-up box with the choice to edit starts to come up, and I then scan other logins.

Comments

  • Gerald Van Kollenburg
    Gerald Van Kollenburg
    Community Member

    Again from Gerald Van Kollenburg: Am actually using 1Password 4.2.2. I reinstalled the browser extension for Safari. Still crashes.

  • roustem
    roustem

    Thank you for taking the time to let us know about the crash! Did you get a chance to submit the crash report?

  • Gerald Van Kollenburg
    Gerald Van Kollenburg
    Community Member

    Yes I did—the first time that it happened. I have been playing with it and can't seem to pin it down because it doesn't happen all of the time. It does seem to occur after the "Edit" window opens, then it crashes and I have to re-open and put my password in again.

  • Jasper
    Jasper
    edited March 2014

    Thanks for submitting those crash reports, Gerald! Hopefully they will help us track down the issue.

    If you have any other information to reproduce the issue, please let us know. :)

This discussion has been closed.