Sometimes it always fills in the wrong field.

duncancreamer
duncancreamer
Community Member

What happens is that I am trying to add my credit card info to a purchases page but it keeps entering it into the search field, regardless of what field is active. Bad code on their part probably but is there a workaround or am I back to actually entering things by hand. Oh the humanity!

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @duncancreamer‌,

    I'm sorry to hear that you've been having trouble with credit card filling lately. Our developers have done a great job improving 1Password's filling capabilities lately. Could you please tell me what version of the extension you are currently using?

    I'd also love to get a few addresses of sites that are giving you trouble and forcing you to enter things by hand. If our developers haven't yet found a way around this code, I'm sure they'd love to try! :)

  • idealfilms
    idealfilms
    Community Member
    edited March 2014

    I have has the same problem with https://www.actiononhearingloss.org.uk. It fills in username and password, but it also fills in the search field as well. The website then does the search before logging in. This happens using the Chrome extension (4.1.1.90) and directly from the Mac application (4.1.2 (412009))

  • sjk
    sjk
    1Password Alumni

    Hi @idealfilms,

    Could you please try saving a new Login manually for that site and let us know if filling works correctly using that new item? Thanks!

  • duncancreamer
    duncancreamer
    Community Member

    Sorry not to get back to this but lay-offs. Now I have a new question.

  • sjk
    sjk
    1Password Alumni

    There's no reason to apologize, @duncancreamer. That's a shame about the layoffs.

    Please let us know if you need our help with anything else. I hope things work out well for you!

This discussion has been closed.