1Password helper password generator not correct length

seeemef
seeemef
Community Member
in Mac

Hello,

I have a very reproducible problem with the password generator where it is producing passwords that are not the specified length. I trust it so little, I count the characters myself each time I create a password.

Steps to reproduce:

  1. Open 1Password helper with Command-\
  2. Mouse-over to Password Generator
  3. Click to activate "Pronounceable" mode
  4. Choose any of the four separator modes (separator of "none" is the most incorrect, often too short by 3 characters)
  5. Drag the slider to reset the length
  6. Usually the resulting password will be off by one character (separator of "none" is often too short by by 3 characters)

Regards.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @seeemef‌

    The issue that you're describing is actually a known bug, and our tech gurus are working hard to squash it! We hope to have it solved as soon as possible, although I can't quite give you a definite timeline on it.

    In the meantime, I apologize for any inconvenience. If you have any further questions, we'd be happy to help!

This discussion has been closed.