New problem syncing iMac and Macbook Air with Dropbox after changed the Dropbox password Friday

jimlannen
jimlannen
Community Member

I changed several website passwords on the iMac Friday and Saturday due to concern about the Heartbleed issue. Today when I used the Air and attempted to login one of the sites for which I had changed the password I couldn't get in. I checked in Preferences and found a discrepancy as to the sync path, so I corrected that issue. But the new passwords I created on the iMac are not showing up on the Air. I'd appreciate any help anybody can offer. Thank you -- Jim

Comments

  • jimlannen
    jimlannen
    Community Member

    I forgot to mention that I changed my password for Dropbox using the iMac. I wonder if this somehow is the cause of the problem. -- Jim

  • Megan
    Megan
    1Password Alumni

    Hi @jimlannen‌

    The first step here is to ensure that you are still logged in to Dropbox on your Air. :) I'm hoping that's where the issue is coming in, but please let me know if you're still seeing database discrepancies after checking this out and we'll investigate further.

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