Mac not syncing with Dropbox after update, HELP!
I run 1Password on a PC, iphone, and macbook and everything was syncing fine via Dropbox between all 3 devices. I updated to the latest version earlier this week, and no matter what I do, the mac won't sync with Dropbox. The PC and iphone hasn't had any problems at all. HELP!!
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EDIT: on the mac, it basically tells me there is a syncing issue. And when I go to preference and try to link up Dropbox, it asks me to enter my master password so the two files could merge. However, after clicking "merge", nothing happens and I get the same notification that there is a syncing issue.
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BUMP. Updated with screenshots of my problem -- tries to sync w/Dropbox, chooses file in Dropbox, clicks merge, and gets error.
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Update: issue resolved.
For those having the same problems: I completely uninstalled 1P4 (http://learn2.agilebits.com/1Password4/Mac/en/KB/start-over.html), and had no problems syncing with Dropbox with the new install.
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Hi @jcaco,
I would like to apologize for the delay in responding to you here but we experienced a surge in support requests recently. We're doing the best we can to get back to our usual speedy replies as soon as possible.
I'm so glad to hear that you were able to resolve your issue, but I am sorry that we were not able to get to you in time to be of any use. Please do let us know if you hit any further snags, we'd be happy to help!
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