Dropbox Sync across multiple Macs not working

Tanvir
Tanvir
Community Member
in Mac

I have 2 Macs that have 1P and sync via the same DropBox account. Yesterday, I changed my passwords and later on in the day I forgot my password for one of my Macs and could not log in. So I figured "No problem, just look it up on 1P on the other Mac". To my horror I saw that the other Mac had the OLD password! Now I was locked out of my own Mac with no way to recover my password :-(. I also have 1P for Android and it also had the old password :-(.

Fortunately I slept on it and remembered the password the next morning and was able to get back into my Mac. That Mac's 1P DOES show the new password but somehow it is not syncing to my other Macs and Android. Even 24 hours later when I sync I get no updates on the other Mac or Android and the passwords are out of sync.

Is there a way to force 1P to sync? How can I track down what's going on here?

Comments

  • MikeT
    MikeT
    edited May 2014

    Hi @Tanvir,

    I apologize that you went through this, this was a horrible bug we had in 1Password 4.3.1 for Mac and 1Password 4.5 for iOS, we've released quick updates (4.4 for Mac, 4.5.1 for iOS) to fix this. Can you make sure you update all of the 1Password apps on your Macs to fix this.

    The issue was that our conflict resolution process was mistakenly marking the older password as the winner instead of the newer one. The Android app wasn't affected by this but it took in the update made by the Mac.

    In the meantime, you need to edit the newer Login item again and it'll then push out the right update to other Macs and your Android device(s).

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