Sharing Vaults - not accepting passwords

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MikFrawley
MikFrawley
Community Member
edited October 2015 in Mac

Hi! My Boss and I have been attempting to get a shared vault to work via dropbox by following the instructions here:
http://learn.agilebits.com/1Password4/Mac/en/Tutorials/share-vault.html
However when an attempt is made to open the vault by the receiver, it refuses the password.
We've each tried to be the originator of the shared vault, and in both cases it will not accept the password that has been created.

What are we doing wrong?

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  • Megan
    Megan
    1Password Alumni
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    Hi @MikFrawley‌

    I'm sorry to hear you've been having trouble getting shared vaults working. I'm wondering - have you been using any special or accented characters in the Master Password? Generally we only recommend using ASCII characters here. Anything fancier could get confusing.

    If you're not using anything overly complicated in your Master Password, let's try a test vault with a ridiculously simple password: "password1" is a favourite of mine. Does this test vault import properly?

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