Duplicate Primary Vaults

harringg

I have MAS 1PW on my computer with a "Primary" vault synced to Dropbox. My wife was MAS 1PW her computer with a "Primary" (Cmd-2) vault synced to Dropbox. She also has a second vault named "Primary" (Cmd-1) and it's not set to sync to anything. For some reason both are named Primary and both contain the same amount of files under All Items.

I made a change on my "Primary" account and her first Primary (Cmd-1) does not see the changes, her second Primary (Cmd-2) does.

She's been updating records in the non-synced Primary account not realizing there were two vaults.

Before deleting the incorrectly configured Vault, how do we best sync (merge, but without making a file of 2300 duplicates) to make sure her changes get pushed to the correctly configured Primary vault?

harringg

Also, as a feature request, I'd recommend not letting Vaults with the same name be created on the same computer.

sjk

Hi @harringg,

I'm sorry that 1Password has someone ended up with two "Primary" vaults on your wife's Mac.

So we'll have more detailed information to help get that sorted out for her and you, please send us a Diagnostics Report from both Macs, along with a link to this topic and your forum username, to support+forum@agilebits.com. Posting a brief note here after you've sent the reports will help us keep an extra eye out for them and resolve this problem quicker. :)

Thanks in advance!