Refund Request
I have been diligently trying to use 1 Password for nearly a month and am giving up. The instructions for use were sketchy and I cannot rely on getting connections with my password protected accounts. I keep losing passwords and have to keep resetting them. It is very confusing and I am giving up.
I use an IMac, Sys 10.9.2. My name is Roger Tillman
Please credit my credit card account for the purchase price.
Comments
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I'm so sorry to hear that you've been having trouble with 1Password right now. Of course, we will honour our 30-day guarantee and refund your purchase price.
However, I'd like to offer my support first to help you walk through any issues that you are having. I know that 1Password can be a bit tricky to get used to at first. If you give me a few more details about where the confusion is coming in, I'd be happy to walk you through the process.
If you would prefer a refund, please send me a private message with the email address attached to your 1Password customer account and we'll get it sorted out.
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