Cant Install Fresh : BadPaddingExceptions

gardnervh

First time setup after removing old 1password browser..
Nexus 5, newly upgraded to Android 4.4.3 (<- relevant?)
working on iOS and OSX syncing well thru dropbox.
Neither Apple OS is beta

Getting endless series of errors when initially syncing from dropbox...

Cant download file
-- constantly changing hex here --
BadPaddingExceptions (pad block corrupted) INTERNAL
stack trace has this at the tpo:
BaseBlockCipher.java:739
Cipher.java:1024
com.onepassword.crypto.MyPBKDE2Engine.decrp (cut off remaining)

After some wait, only 3 of several hundred logins are imported. Same if i repeat.

Ideas or thoughts on how to get around?

saad

Hi @gardnervh. I'm sorry to hear about the sync issues you're experiencing with 1Password 4 on Android. Let's figure out what's going on.

Could you please send us a Diagnostics Report from your Mac?

Download the 1Password Troubleshooting utility and follow the instructions to generate the report.

Then attach the entire file to an email to us: support+androidbeta@agilebits.com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

Once we see the report we should be able to better assist you. Thanks in advance!

gardnervh

Diagnostics report created and sent as requested

saad

Thank you.