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Problems downloading Chrome browser extension

stimpy22
stimpy22
Community Member
in 1Password 4 for Windows

For the past 24 hours, every time I've tried to download the Google Chrome browser extension I get this error message: "There was an error installing the Chrome extension. Please try again."

Is there an issue with the server at your end? Anything else that could be causing this ongoing issue?

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @stimpy22,

    First, please make sure your copy of Chrome is up to date. The latest stable version is currently 37.0.2062.94.

    Once you're sure the latest version is installed, open the main 1Password program and click Preferences, then select Browsers. Click the Install button next to Chrome, then follow the steps on the site that opens.

    Does that help? Let us know how it goes.

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