Wifi Sync writes over data on iPhone and ipad

dwentz
dwentz
Community Member
in Mac

I am having an issue in that if I add to a note on my iPhone or iPad the next sync with my mac the data is over written with the old data from mac.

This is not a good thing. I have lost many passwords due to this error.

Dale

Comments

  • Stephen_C
    Stephen_C
    Community Member

    I think in view of the very recent release of 1P5 for iOS it's going to be helpful if you mention the version numbers of 1P that you're using on your Mac and on your iPhone/iPad.

    Stephen

  • MikeT
    MikeT

    Hi @dwentz,

    I'm sorry to hear about this, this is definitely not good and we want to fix this as fast as possible.

    Just to make sure this is lost for sure, please open up the Secure Note Items on both of the iOS devices, does the button on top right say Edit or Resume Editing? We have a feature where we will save data if the item was left without saving or if the app was exited before saving. When you go back to the item, it'll show previous data unless you save the change by pressing Resume Editing and then Save.

    Please do let us know which version of 1Password you're using on both Mac and iOS devices.

This discussion has been closed.