An error occurred while installing the extension in Safari [Safari issue]

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teamnoir
teamnoir
Community Member
edited October 2014 in Mac

I've tried several times, including the alternate download location. It just keeps saying "An error occurred while installing the extension".

It took me about 30 tries of downloading, attempting to install, enabling the extension, disabling the extension, enabling extensions at all, disabling extensions at all, etc, to get it loaded.

It did finally install, but wow.

Comments

  • MikeT
    MikeT
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    Hi @teamnoir,

    It sounds like an issue with the preferences file in Safari. If you see this happens again in the future, I'd suggest closing Safari, move the extensions and databases folders in Home > Library > Safari to your desktop, restart Safari, and see if it'll work.

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