1P5 won't launch on Yosemite [Resolved]

David Zaffrann
David Zaffrann
Community Member
edited November 2014 in Mac

I'm getting this huge error log:

Process: 1Password 5 [12831]
Path: /Applications/1Password 5.app/Contents/MacOS/1Password 5
Identifier: com.agilebits.onepassword4
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password 5 [12831]
User ID: 501

Date/Time: 2014-11-10 10:49:44.117 -0600
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: EFE78651-4F3F-0DB2-F299-2CCFE1EFE3A3

Sleep/Wake UUID: 323C0331-3E4B-4263-A07D-169451D28D8E

Time Awake Since Boot: 150000 seconds
Time Since Wake: 2200 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @loader_path/Frameworks/CrashReporter.framework/Versions/A/CrashReporter
Referenced from: /Applications/1Password 5.app/Contents/Frameworks/HockeySDK.framework/Versions/A/HockeySDK
Reason: image not found

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Drag the app to the trash (don't use any app cleaner tool), empty the trash, re-boot, re-download and re-install. That should cure the problem.

    Stephen

  • David Zaffrann
    David Zaffrann
    Community Member

    This worked. Thank you!

  • Megan
    Megan
    1Password Alumni

    Hi @David Zaffrann‌ ,

    I'm so glad to hear that @Stephen_C's instructions got you all sorted out!

    Since this issue is resolved, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support@agilebits.com - we're here for you. :)

This discussion has been closed.