Dropbox sync option is greyed out

pdelia

Ive just installed 1password on my macbook air. When I try to set it up to sync with dropbox - it's greyed out. Under the dropbox icon is a folder icon and beside it it says "Please Unlock 1password to change your sync preferences" - what the hell? I have my license entered. Is unlocking something different than installing the license?

How do I get it to sync with my other devices.

pdelia

Found the issue. Sorry for the trouble.

Jasper

Hi @pdelia,

Not a problem, I'm glad to hear you figured it out. :)

For anyone else seeing this discussion who has the same issue, you need to unlock your data using your master password before you can change certain preferences.