Dropbox sync option is greyed out

pdelia
pdelia
Community Member
in Mac

Ive just installed 1password on my macbook air. When I try to set it up to sync with dropbox - it's greyed out. Under the dropbox icon is a folder icon and beside it it says "Please Unlock 1password to change your sync preferences" - what the hell? I have my license entered. Is unlocking something different than installing the license?

How do I get it to sync with my other devices.

Comments

  • pdelia
    pdelia
    Community Member

    Found the issue. Sorry for the trouble.

  • Jasper
    Jasper

    Hi @pdelia,

    Not a problem, I'm glad to hear you figured it out. :)

    For anyone else seeing this discussion who has the same issue, you need to unlock your data using your master password before you can change certain preferences.

This discussion has been closed.