1Password does not fill in login details

Options
mosesontheweb
mosesontheweb
Community Member
in Mac

Hi,

for some reason 1Password stopped to fill in the login credentials when requested. Even when I launch a website through 1Password itself, the details are not filled in. Or when I open a website and use 1Password mini, it does not show the website credentials. I even can search for the corresponding website, click on it, it opens the website, but does not automatically catch the details from the database. I use Firefox 33.1 with 1Password 4.4.3 and the latest Firefox Addon 4.2.5. I un- and reinstalled the addon as well several times, but no change so far.

Any ideas?

Regards, Thomas

Comments

  • sjk
    sjk
    1Password Alumni
    Options

    Hi Thomas ( @mosesontheweb ),

    Sorry you're having trouble getting 1Password filling to work. Which version of OS X are you running and has your Mac been restarted since this problem started?

    This guide has some reasons why filling can fail and suggestions what to do to fix it:

    1Password is not filling in my Logins

    One of the common ones is Sophos not being properly configured:

    Configuring Sophos

    I hope that helps. Let us know if you're still stuck after this and we'll do further troubleshooting to find you a solution. Thanks!

This discussion has been closed.