Your upgrade process is confusing
I have found your upgrade process to be quite confusing. I had licenses for previous versions. When it prompted me to upgrade, I clicked OK and it upgraded me to v5. Then 30 days later, it said that my trial expired. I don't remember anything during the upgrade saying that I was changing from a licensed version to a trial version. I then had to search around to find out that I needed to re-find my license file and download it, etc., etc. I finally got it working but don't understand why you couldn't have 1) just used the license that I already had installed in v4 or walked me through re-installing the license when I actually downloaded v5 (and had time) rather than 30 days later surprising me with a non-functioning app when I really needed it to work. Please make this process better in the future.