1Password crashing when trying to connect the Firefox extension

kop48
kop48
Community Member
in Mac

Every time that I try to connect the Firefox Extension to 1Password, the app crashes. I've tried disabling 'Verify browser code signatures', and both Beta and non-Beta extensions.

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:34.0) Gecko/20100101 Firefox/34.0

23/11/2014 5:01:41.455 pm 1Password[9182]: 502006 [URL_HANDLER:0x600000069140:] M handleActivateHelperURL: | Handling activate helper url for browser Firefox.

I'm running a SOCKS Proxy via SSH, so I suspect that's what's causing the issue. It shouldn't cause 1Password to crash, however.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @kop48,

    Thanks for taking the time to write in - I'm sorry to hear that you're having trouble with 1Password right now. If you have a proxy installed, that could be causing the trouble. Please have a read through this article in our Knowledgebase: Configuring a proxy server or firewall.

    If you're still seeing the issue after configuring your proxy to allow the localhost, please let me know and we'll investigate further.

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