Pro features not enabled on all devices

rule37
rule37
Community Member
in Mac

I recently purchased 1 Password on the Mac App Store and paid $34.99 for the full version. On my laptop, I can create any kinds of files or categories. However, on my iOS devices (two iPhone 6's and one iPad mini), the Pro features are not enabled. What gives? Is this an additional purchase and if so, is it PER DEVICE? I saw previous threads that were on this subject, but they are now closed. I tried the solution mentioned in the thread (deleting the apps on the iOS devices and installing them directly from the App Store on each device), it did nothing to solve the problem. Any help would be appreciated.

Comments

  • danco
    danco
    Volunteer Moderator

    Until recently the iOS version had to be purchased, in addition to purchasing 1PW for Mac. It is still a separate item, but its basic version is free. You only get the Pro features through an in-app purchase. But the purchase should work on all your iOS devices, as long as you use the same Apple ID when installing.

  • Rad
    Rad
    1Password Alumni

    Hi guys,

    @danco‌ thanks so much for helping out :+1:

    @rule37‌, 1Password for Mac and iOS are two separate purchases:

    • If you purchased 1Password 5 for Mac from the Mac App Store you can use it on as many Macs as you have that are using the same Apple ID.
    • If you want to use the Pro Features on iOS, you need to purchase them once and they'll be available for all your iOS devices that are using the same Apple ID.

    I hope that this helps.

    Best,

This discussion has been closed.