AutoFill Fails in Chrome Until Restart of Chrome

rbohn
rbohn
Community Member
in Mac

Almost daily, I somehow get Chrome in a state where 1Password no longer autofills.

If I hit CMD-backspace, I don't get the option to autofill the site. If I click the 1password icon in Chrome, I get the option to autofill, but it doesn't actually auto fill when you click on it.

Restarting Chrome seems to fix it.

Here's the software I'm running:

1Password: 5.0.2
Chrome: 39.0.2171.71 (64-bit)
1Password: Password Manager and Secure Wallet 4.2.5.90 (chrome extension)

Any suggestions?

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @rbohn‌

    When was the last time you rebooted your Mac? You'd be stunned that sometimes things start to just start misbehaving if you haven't rebooted in months. Certainly it's worth trying given how easy a step it is.

    The next time it happens, instead of restarting Chrome can you try the following for me please. Open 1Password and select Help > Troubleshooting > Restart 1Password mini. Does the problem persist?

    If it does lets see if uninstalling the 1Password extension, closing down Chrome and installing a fresh copy makes any difference.

    If none of those make any difference please do let us know and we'll delve a little deeper.

This discussion has been closed.