Passwords being changed on iCloud by themselves.

client
client
Community Member
in Mac

A few of my passwords stored on 1password through iCloud were changed even though I did not change them. What could be the cause for this? And will this problem continue or can Agile bits fix this fundamental issue.

Comments

  • Stephen_C
    Stephen_C
    Community Member

    There is no way passwords stored anywhere in 1P can change themselves without user intervention. There is something else going on and we need more information to help you find out what is happening.

    Please tell us:

    1. the version number of 1P and your OS X version number, both on your Mac;
    2. the version number of 1P and your iOS version number on your iDevice(s);
    3. whether you sync with more than one iDevice and, if so, with how many.

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @client,

    I'm so sorry to hear that you're having trouble with 1Password! As @Stephen_C says, there is no way for passwords stored in iCloud to change themselves. If you let us know a bit more about your 1Password ecosystem and how you came to suspect that passwords were changed we'd be more than happy to help figure out what's going on here!

This discussion has been closed.