Sync Problem with Dropbox

bicyclefreak
bicyclefreak
Community Member
in Mac

Hi, I'm on MacOS 10.9.5 and OPW 4.4.2. Last week I needed to resync my Mac with 1PW container in Dropbox. Somehow the sync went inactive, don't know when, only noticed it due to a missing entry. Resync ok, join the vaults ok, everything seemed fine.

Then my most used logins began to fail, wrong password. Hmmm probably missed expiration date, requested new one - all fine. But then more and more logins failed. I discovered that the sequence of the current and former passwords were scrambled. I simply tried the preceding password or the one used before and it worked! This happened to me 4 or 5 times on different logins, so it cannot be password expiration or website changes.

Really annoying as I have around 500 objects stored in 1PW. Is there any log where me or you can track down what happened during the last sync setup?Thanks!

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @bicyclefreak,

    I'm sorry you're having trouble with login passwords after re-enabling Dropbox sync!

    Were those same Login items working correctly before you re-setup Dropbox sync in 1Password on your Mac? And to make sure I understand, can you please elaborate on this:

    I discovered that the sequence of the current and former passwords were scrambled. I simply tried the preceding password or the one used before and it worked!

    Can you explain what you mean about that? Are you referring to the section in each Login item for show previously used passwords? If so, can you also please answer these questions:

    • What other devices/computers are you syncing with 1Password?
    • What version of 1Password are you using on each device/computer?
    • Is the same problem happening on any of the other devices/computers?
    • Did you update your login passwords for any of those website accounts recently?

    Thanks!

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