Iphone 4 not syncing with my new 1Password on a MacBook Pro

Hunky9
Hunky9
Community Member
in Mac

I just purchased 1Password from the Apple Store for my MacBook Pro. When I tried to sync with my iPhone 4 I was not able to. If this is correct then I would like to have a refund because it will not fill my requirements.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @Hunky9‌

    I believe to purchase 1Password from Apple's MAS means you're running Yosemite. That would indicate you're running 1Password 5 on your MacBook Pro. Can I ask, what version of 1Password for iOS are you using? If you purchased it some time ago it is possible you're running 1Password for iPhone (v3) but it would seem more likely that you're running 1Password 4 for iOS.

    The versions involved will make a difference so if you could confirm what versions of OS X, iOS and 1Password (Mac & iOS) you are running we can then start to help you out.

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