An Invoice instead of just a purchase receipt?

icanzilb
icanzilb
Community Member

The link in the right sidebar (when logged in the website) says "View Invoices" but when clicked on any of my purchases I can see only a purchase receipt and NO invoice.

To claim the 1Password license as a business expense I need to present an invoice - anything that says "Invoice" has an "invoice number" and the details of the purchase (the same ones as in the receipt I already have from you).

How can I get an invoice for my purchase?

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @icanzilb‌ I've asked for you but the receipt is all we have available. The receipt does include an order number, is it really not an acceptable substitute to an invoice?

  • icanzilb
    icanzilb
    Community Member

    Thanks but yeah - in some members of the European Union the receipt is simply not enough to claim the payment as a business expense.

  • hawkmoth
    hawkmoth
    Community Member
    edited January 2015

    That's interesting to me as a complete outsider. I've always thought of a receipt as just an invoice that is marked paid. Apparently not so everywhere.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    @hawkmoth‌ I'm from the UK and it was new to me as well. Sadly it doesn't seem something we can assist with in this case :disappointed:

This discussion has been closed.